Please call 712-256-7889 to initiate remote assistance.

Primary Remote Support for Windows 

  1. Click Here to download our helpdesk software
  2. Open the downloaded file and follow the prompts. 
  3. Provide our tech your ID and Password

Please note.  When the session is closed the software will not stay running, and we will not have any access to your machine.  This is by design, for your security.  

 

Alternate Remote Support for Windows, Mac, and Android 

  1. Click here to be directed to an alternate support option (Splashtop)

Please note.  This link will direct you to the Splashtop web site.

Support Team

Will
Service Desk Manager

Sterling
Security Analyst

Chelsey
IT Support Analyst

Nick
Project Lead and Security Engineer

Jesse
Account Manager and Project Implementation Specialist

Korby
Field Service Specialist

Sebastian
IT Support Specialist

Cameron
Account Manager and Project Implementation Specialist

Stephen
IT Support Specialist

Liam
IT Support Specialist

Michael
Chief Security Officer

Nate
President/CEO